Privacy Policy

Effective Date: 24/07/25

Jennifer Neill Island Mind ("we", "us", or "our") operates the website www.islandmindcoaching.co.uk (the "Site"). This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website or engage with our health coaching services.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

When you visit our site, book a service, subscribe to a newsletter, or contact us, we may collect personal information such as: Full name, Email address, Phone number. Any information you provide in contact or intake forms (e.g., coaching goals, health interests)

b. Non-Personal Information

We may also collect non-personal data such as: IP address, Browser type, Pages visited, Time spent on the site, Device type

c. Cookies and Tracking

We use cookies and similar tracking technologies to understand user behaviour and improve our services. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We may use the information collected for purposes including: Responding to inquiries and service requests. Booking and managing coaching appointments. Sending newsletters, updates, and wellness tips (with your consent). Improving website functionality and user experience. Complying with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with: Trusted service providers (e.g., scheduling platforms, email marketing tools). Legal authorities if required by law or to protect our legal rights. Successors in the event of a business transfer or reorganisation.

4. Data Retention

We retain personal data only for as long as needed to fulfil the purposes for which it was collected, including legal and business obligations.

5. Your Rights

Depending on your location, you may have the right to: Request access to your personal information, request correction or deletion of your data, withdraw consent to data processing, opt out of marketing communications.

To exercise these rights, contact us at admin@jenniferneill.co.uk.

6. Third-Party Links

Our website may link to external websites. We are not responsible for the privacy practices of those third parties.

7. Security

We take reasonable precautions to protect your information, but no system is completely secure. Use of the website is at your own risk.

8. Children’s Privacy

This website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Jennifer Neill Island Mind
Email: admin@jenniferneill.co.uk
Website: www.islandmindcoaching.co.uk